Senior UX Researcher
Johan Steppe BUM ClockWork +32 485 07 11 93
Senior UX Researcher Contact Contact Johan Steppe

Who are we looking for

Clockwork, the digital engagement agency of Ordina, is looking for an experienced UX researcher. Do you know how to gather business and user requirements and translate them to exciting and effective concepts and ideas? Then you’re the person we are looking for!

UX researcher role

  • You use the right qualitative research methods to fully understand business and user needs.
  • You translate needs and opportunities to design recommendations, using solid UX formats (personas, journey maps,…)
  • You support our client’s strategic decision making by providing clear insights regarding business and user requirements.
  • You know how to transform insights into strong concepts. Iterating and refining ideas through a process of ideation, rapid prototyping and evaluative sessions.
  • You assist in creating client proposals. You define the right approach based on the specific context.
  • You constantly collaborate with clients, project managers, designers and researchers to create an impactful solution from conception to launch.

Expert role

You’ll also serve as an expert and coach within the domains of UX and UCD, providing guidance for fellow Clockworkers on topics like design thinking and user centered design methods.

What are the requirements?

  • You have at least 3 years of relevant experience.
  • You are passionate about digital innovations and eager to learn new stuff.
  • You are a true advocate of design philosophies like design thinking and user centered design.
  • You feel comfortable pitching to clients, leading workshops or talking to an audience at events, meetups,…
  • You have excellent leadership and communicative skills.
  • You manage your energy level through high-and low-intensity periods.
  • You’re a real team player with a no bullshit attitude

UX researcher role:

Minimum 3 years of professional experience in UX research. Advanced knowledge of UX methods, design thinking and prototyping.


Expert role:

Hands-on UX experience, thought leader,… Basically, you live and breathe UX!

What does Ordina have to offer?

  • A young, dynamic and creative team with an excellent team spirit
  • A challenging, varied and creative job
  • The chance to grow both as an individual and within a talented team
  • Flexible working hours
  • A competitive salary with a wide remuneration package including a company car, Macbook Pro, meal vouchers, group and hospitalization insurance
  • Fun colleagues! If you don’t believe us… just drop by and check it out for yourself!

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